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The customer is informed and accepts that his personal data may be collected on the website and used by L'Atelier plume SAS, which acts as data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter "General Regulation on the Data Protection” or “GDPR”). The customer's personal data is collected for the following purposes:

  • Order management and customer relations,

  • Customer information relating to offers and commercial information related to the brand.

  • Strengthening and improving the communication of the website and the brand by sending, in particular, newsletters and special offers according to the customer's preferences noted on the site.

  • The improvement and personalization of the services offered to the customer,

  • Compliance with legal and regulatory obligations. Atelier Plume undertakes to protect and ensure the security and confidentiality of its customers' personal data in accordance with the GDPR, in particular by taking all necessary precautions to prevent this data from being distorted, damaged or unauthorized third parties having access to it. access.

The customer's personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the GDPR, intervene and contribute directly to the management of orders and for whom it is absolutely necessary to access the personal data provided by the customer when creating and using his account (identity, postal address, telephone number, email address). Subcontractors can only act on instructions from L'Atelier Plume SAS. The customer's personal data is only kept for the duration strictly necessary for the purposes previously explained.

In accordance with the GDPR, the customer has a right of access, rectification and opposition to personal data concerning him (hereinafter the "Computer Rights and Freedoms").

To exercise one or more of the Computer Rights and Freedoms, the customer must send a request by email to the customer service of L'Atelier Plume SAS at the following address, indicating his surname, first name, telephone number and customer references: contact

Each request must be signed and accompanied by a photocopy of an identity document bearing the customer's signature and specifying the reply address. The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within 2 months of receipt of the request.

The customer can communicate to L'Atelier Plume SAS specific instructions in which he or she defines the way in which he or she intends to exercise, after his or her death, the Computer Rights and Freedoms in accordance with the GDPR.

Finally, it should be noted that in order to offer you Klarna's payment options, we may need to send Klarna your personal data including your contact details and the details of your order, so that Klarna can assess whether you meet the conditions. required to benefit from them and adapt them to your needs. Your transferred personal data will be processed in accordance with Klarna's privacy policy

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